What is governance? The term "management" originally meant the ability to go around horses, and they rule. The English word «manage» (control) derived from the root Latin word «manus» (hand). Then, this term came to mean the ability to use arms control and chariots. Today we're talking about managing people or businesses. But to simply say that "management - people management is a process, or enterprise," not because such a definition does not reveal the content of this concept. We offer the following definition: "Good governance - the process of planning, organization, leadership, motivation and control of work and workers' organizations, ensuring the achievement of its objectives." You can tell that this definition is too complex and difficult to understand. This is true. Therefore, all subsequent presentation in this book is devoted to explaining what is meant by good governance. Five management functions. In our definition of control used five terms - planning, organization, leadership, motivation and control. They represent the basic functions of management. Planning. Scheduling is always considered as an initial step in the process of management. It means that someone must decide what, how, when and who will be satisfied. Organization. Once the plan is, it is necessary to prepare and enforce it. For example, if you have a plan to build a house, the organization of its implementation will include, in particular, the selection and arrangement of the employees concerned, the acquisition and delivery of materials required for construction. Guide. Planned and organized work process, we then direct the actions of subordinates to execute the plan. Motivation. The most difficult task manager is to be subordinated to fulfill all our plans, or as some say, to "get the job done by proxy." Speaking of motivation, of course, we are referring to is the regulation of human incentives, in which he has a desire to work to promote the goals of the organization. Control. The last step in the process of management is to monitor, ie, comparing actual performance with planned. This is the management process. To be a good manager, examine the five functions and perform them correctly. Levels of Management So far we have talked about governance in general. Most firms have three levels of control: upper, middle and bottom.